Editor's Review
For regulars at Chili's, the rewards programme is the app's main reason to exist. Signing in and scanning at the table logs your visit, and members pick up perks such as free chips and salsa or a soft drink alongside a qualifying order. These are small, frequent rewards rather than a distant points target, and if you eat there monthly that alone covers the install.
The rest is ordering logistics. Browse the menu with prices for whichever restaurant you have selected, place a to-go or curbside order, join the waitlist before leaving home, and watch for offers pushed to your account. Payment details can be stored so collection amounts to arriving and picking the food up.
Consistency between locations is where it wavers. Menus, pricing and which services a given restaurant supports are set locally, and offers sometimes refuse to apply the way the promotional wording implies. A 4.28 average across five million installs reads like software that mostly works, with recurring friction around sign-in and reward redemption. Occasional visitors can skip it, but frequent diners will see the value quickly.
Features
Rewards membership built around visit-based perks
Full menu with pricing for your chosen restaurant
To-go and curbside ordering with stored payment details
Waitlist sign-up before you leave the house
Offers and promotions delivered to your account
Pros
Perks land often enough to be worth claiming
Getting on the waitlist early trims the wait on busy evenings
No charge to download or to join the rewards programme
Cons
Services and prices vary from one restaurant to the next
Offers can be fiddly to apply at checkout
Little point unless you visit Chili's regularly