Editor's Review
Supermarket apps are judged on two screens: the one where you book a delivery slot, and the one where you learn what got substituted. Asda's app handles both, alongside the loyalty scheme that has become the main reason many customers keep it on the phone.
Shopping: fill a trolley by search or by aisle, or reuse a previous order as a starting basket, then pick home delivery or click and collect from a nearby store. Slots display their prices before you choose, and delivery passes are sold to regular shoppers. Substitutions are proposed when stock runs short and can be refused at the door.
Asda Rewards: the cashpot is the app's own currency. Star Products and missions pay pounds into a pot that can be spent in store or online, and it exists only inside the app, which is the deliberate hook. The value is real if you shop at Asda anyway, and worth nothing if you do not.
In store: scanning items as you shop keeps a running total and shortens checkout at supported branches, and the same account carries George clothing and homeware orders.
This is a United Kingdom app with no use elsewhere. The 3.96 rating fits a category where one missing substitution or one late van outweighs any amount of good interface work.
Features
Grocery shopping by search, by aisle or by repeating a past order
Home delivery and click and collect slot booking
Substitution proposals that can be refused on arrival
Asda Rewards cashpot with Star Products and missions
Scan while you shop for a running in-store total
George clothing and homeware under the same account
Order tracking and amendment before the cut-off time
Pros
The cashpot returns real money to anyone who shops at Asda regularly
Repeating a past order strips most of the work out of a weekly shop
Slot prices are visible before you commit to a time
A single account spans groceries, clothing and in-store scanning
Cons
United Kingdom only
Rewards value is locked to the app and to Asda spending
Delivery and substitution problems drive the middling rating and no interface can fix them
Questions people ask
Does Asda Rewards cost anything?
No. The scheme is free to join through the app, and the cashpot is built from qualifying purchases and completed missions rather than a fee.
Can I change an order after placing it?
Usually yes, up to the amendment cut-off shown against the booked slot. After that point the order is picked and locked, and the only remaining option is to reject items on delivery.
