Editor's Review
Managing a prepaid line has historically meant a website, a login you forget and a payment page that times out. Boost Mobile's own app is the fix for its customers: it holds the account, the balance, the plan and the payment method in one place, and it warns you before service lapses.
Day-to-day use is straightforward. You can see how much high-speed data is left in the cycle, top up or settle the bill, switch plans, add or manage extra lines on a family account, and turn on AutoPay. Rewards and add-on data purchases live here too, alongside device and SIM details for each line.
Two caveats matter before installing. This is a carrier app, so it is only useful to someone who already has, or is signing up for, Boost Mobile service in the United States; there is nothing here for anyone else. And like most carrier apps it leans on network calls for everything, which makes checking your own balance harder than it should be on a line that has run out.
Within those limits the 4.61 rating is earned. It covers the small number of things prepaid customers do every month, and covers them without pushing you into a browser.
Features
Pay the monthly bill, set up AutoPay and store a payment method
Track remaining high-speed data for the current cycle
Change plans or buy add-on data without calling support
Manage several lines under one account
View SIM, device and plan details per line
Pros
Covers the whole monthly routine: balance, payment, plan changes
Free and included with any Boost Mobile prepaid service
Multi-line families are handled in the same view as a single line
Cons
Only relevant to Boost Mobile customers in the United States
Needs a data or Wi-Fi connection, which is awkward when the line is suspended
Questions people ask
Do I need to be a Boost Mobile customer to use the app?
Yes. It is an account manager for an existing or newly purchased Boost line, and it offers nothing general-purpose to people on another carrier.
Is the app available outside the United States?
Boost Mobile is a US prepaid brand operated by DISH Wireless, so both the service and the app are aimed at US customers. Travellers can usually still sign in over Wi-Fi abroad to settle a bill.
