Editor's Review
Anyone in the UK who orders online will eventually have a parcel handed to Evri, and this is the app that says where it is. Enter a tracking number or link your email address and deliveries collect into a single list, updating as each item moves through the network. On delivery day you can watch the courier's progress, view the photo taken at the doorstep, and change instructions on anything that has not arrived yet, such as sending it to a neighbour or a nearby ParcelShop.
Sending is the other half. You can buy a label, book a collection from your door or find a drop-off point, which makes the app genuinely useful for anyone selling on marketplaces and posting several items a week. Prices and options appear before you commit, and a label can be printed at a ParcelShop if you own no printer.
The 4.1 rating is the honest part of this listing. Software cannot fix a delivery, and much of the negative feedback is really aimed at the courier service rather than the app: tracking that sits still for a day, a photo showing a doorstep that is not yours, or a status claiming delivery when nothing turned up. The support flow leans on automated chat before it reaches a person, which is precisely the wrong shape when a parcel is genuinely lost.
Useful if you receive or send parcels in Britain. Pointless anywhere else, since the network does not operate outside the UK.
Features
Live tracking for inbound parcels with delivery day updates
Photo confirmation showing where a parcel was left
Change delivery instructions before the courier sets off
Buy postage and book a collection from your address
ParcelShop and locker finder with opening hours
Printer-free labels generated at a drop-off point
Pros
One list for every parcel instead of chasing separate retailer links
Redirecting before delivery day avoids a wasted trip home
Sending prices are low enough to matter for marketplace sellers
Cons
Tracking updates can lag well behind where the parcel really is
Support routes through automated chat before a human appears
Works in the United Kingdom only
A 4.1 average reflects real dissatisfaction with the delivery service itself
Questions people ask
Do I need an account to track a parcel?
You can track with a number alone, but creating an account and linking your email address is what makes deliveries list themselves instead of asking you to paste codes each time.
Can I send parcels as well as receive them?
Yes. You can buy a label, choose between a doorstep collection and a drop-off, and have the label printed at a ParcelShop if you have no printer at home.
My parcel says delivered but is missing. What now?
Start with the doorstep photo in the app, then raise a claim through the support flow. The app records the evidence, but the outcome depends on Evri's customer service rather than anything you can settle on screen.
