Editor's Review
For Bouygues Telecom subscribers in France, this is the account app: the place to see how much mobile data is left, look over the current bill and adjust the plan without phoning support.
Mobile and home broadband lines sit behind the same login. Consumption meters show data, calls and messages used against the allowance, bills can be viewed and paid, and extras such as additional data, roaming packs or international calling can be added or dropped on the spot. Bbox internet customers also get equipment management, and support is reachable from inside the app.
Usefulness stops at the edge of the customer base. There is nothing here for anyone who is not with Bouygues, and the interface is French only. Reviews describe an app that handles routine checks well but occasionally signs users out or fails to load usage figures, which fits its 4.07 rating. For the everyday task of seeing where your data stands before the month ends, it does what is asked of it.
Features
Real-time data, call and message usage against your monthly allowance
Bill viewing, payment and payment history
Plan and option management, including roaming and extra data packs
Bbox home internet and equipment management
Direct access to customer support and account settings
Pros
Quicker than calling support for routine account changes
Mobile and home broadband handled from one login
Clear usage meters that update through the month
Free to existing customers with no extra subscription
Cons
Only useful to Bouygues Telecom subscribers in France
French language interface with no translation option
Sign-outs and loading failures come up repeatedly in reviews
Questions people ask
Can I use the app without a Bouygues Telecom contract?
No. It requires an existing customer account, and there is nothing available to people who are not subscribers.
Is there an English version?
The interface is in French and there is no in-app language switch.
